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Smap3d Plant Design

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Support
Support

We are ready to support you, when you need assistance with your PCSCHEMATIC software. Monday – Thursday 8.30-16.00 CET. Friday 8.30-15.30 CET.

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Maintenance

With a Maintenance Agreement you are sure that you always have the latest version of the software, and free access to technical support.

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Downloads
PC | Automation

PC | Automation Service

PC | Cablemanager

PC | Viewer

Download Databases
Academy

Materials

Here you have free access to articles about our software, tutorials for self-study and all manuals.

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Webinars

Here you have free access to our training sessions on YouTube, as well as our free webinars about professionally relevant topics.

Webinars YouTube

Advanced training

Learn more about which options you have for getting advanced trainig for your company.

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PC SCHEMATIC technical support

When you have a Maintenance Agreement, you have access to our technical support. The first 3 months after purching our software, technical support is free of charge.

Get a Maintenance Agreement

Contact technical support

Call +45 4676 0498 (Monday-Thursday 8.30-16.00 CET and Friday 8.30-15.30 CET). The only exception is the days between Christmas and New Year, Ascension day and the day after Ascension day as well as the three days before Easter.
Please have your license no. ready!

License activation

Click here to see how you activate your license

Technical Support
Ole Bleis
- support@pcschematic.com
- +45 4676 0498
Technical Support
Nicki Bruhn Nielsen
- support@pcschematic.com
- +45 4676 0498
Technical Support
Flemming Egerup
- support@pcschematic.com
- +45 4676 0498
Technical Support
David Fainburg
- support@pcschematic.com
- +45 4676 0498

Other options

Show us what happens on your screen (TeamViewer)

When you give our support staff the permission, they can also remote control your PC, and show you exactly what to do in any given situation. To make this possible you must:

Get a appointment with one from our support team to ensure that you can get support now
Download TeamViewer QuickSupport here
Execute the downloaded file
TeamViewer QuickSupport now gives you two codes: “Your ID” and “Password”
Give these codes to our supporter and you can get online support via the TeamViewer

Read more about TeamViewer here.

Download databases

Download component databases for PCSCHEMATIC Automation

Download updates and drivers

Here you can download updates as well as drivers, unit drawings and tools for the following programs:

Download PCSCHEMATIC Viewer

Here you can download PCSCHEMATIC Viewer.

Suggestions for the programs

Here you can send us:

Manuals and tutorials for self-study

Here you can find all manuals and tutorials for self-study.

Learn more on YouTube

At the PCSCHEMATIC YouTube channel you find complete tutorials, teaching you how to for instance document motor control systems and house installations as well as how to work with plc’s.