Technical support
Get help when you need it
With a PC SCHEMATIC subscription, you have free access to technical support. We’re here to help you get the most out of our software.
Call or write to us at
+45 46 76 04 98
support@pcschematic.com
Weekdays between 8:00 and 15:30 CET
(Friday until 15.00 CET).
Please have your 5-digit license number ready
Get more help with our resources
Frequently asked questions
Where and how can I get new components?
You can create components yourself via the component wizard in Automation – or have us create them for you by going to the component portal and clicking the component requests button.
How do I upgrade from Automation v22 to the latest version?
Download and install the latest version directly from https://www.pcschematic.com/da/downloads/pc-automation/ – the license is automatically updated so you can continue without interruption.
Where do I find my license number?
When you open Automation look in the bottom left corner – there is your 5-digit license number.
How do I activate and move my license?
Open PCS License Manager on the old PC/Server, select the license and click the “Key-” icon.
After releasing on the “Key-” icon, activate the license on the new PC/Server.
This is done by:
- You start PCS License Manager on the new PC/Server
- Select localhost in the top left corner
- Tap on the “Key+” icon
- Copy the activation code into the box and press OK
- The license is now activated on the PC/server.
Activation code (received via email)
This code is always the same so it can be saved.
Where can I find manuals?
You can find the manuals at this link https://www.pcschematic.com/da/materialer-og-guides/pc-automation/
What can support help me with?
You can contact support when you experience technical issues, have questions about a specific program or service, and we will help you quickly with phone and email support as well as remote support where we can guide you directly on your screen.
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